What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive, and always supported by superior artisanship & longevity.
What is your typical process for working with a new customer?
We start with a phone conversation to assess the customer's personal needs. We, then, follow up by setting a face-to-face appointment with the customer for further discussion and a visual inspection of the project. Finally, we provide the customer with a written quote.
What types of customers have you worked with?
We have worked with customers from all walks of life. Our work has spanned commercial, residential, modest, and large-scale. We are not accepting full residential rehab projects at this time.
Describe a recent project you are fond of. How long did it take?
Recently, we completed a project for a great couple who moved into their retirement home. We demolished rooms, installed custom cabinetry and created some unique woodworking units. The project took about 3 weeks.
What advice would you give a customer looking to hire a provider in your area of work?
**Be clear about the work you want completed but, with a clear vision for your finished product.
**Be honest with yourself about your budget/time schedule. Always expect the unexpected. (Time & Financial)
**Choose a contractor that you feel comfortable with so you can trust their judgement and that they, ultimately, have your best interest at heart.
What questions should customers think through before talking to professionals about their project?
-What do I want done?
-When do I want this project to begin?
-What am I trying to accomplish/fix?
-What is my desired budget?
-How much do I have available for unforeseen changes?
-How long do I have to complete this project?
-Am I prepared for the possible inconvenience of having a portion of my property under construction?